Leadership

Default to Optimism

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I was speaking with a friend the other day and we were rehashing the familiar challenges that come with the end of a school year. At the same time, there was a great change on the horizon for her work and she referenced that when learning about what may be coming, she found herself defaulting to the truth. This is an idea I first heard when reading Talking to Strangers, by Malcolm Gladwell. In short, the notion is that when meeting someone new or hearing something for the first time, most of us default to truth and the idea that what we are being told is honest. And possible.

Today marks 55 years since Bobby Kennedy was assassinated. And while I didn’t emerge on the scene until just over 12 months later, I have always heard of the promise that he brought to so many during an incredibly tumultuous time. He had his flaws and the scars he had earned certainly could have left him jaded, yet, from what I understand, he remained steadfast that our best days were still ahead.

While education and politics have certainly become more entangled, I remain optimistic that better days lay in front of us. I believe that the better argument in support of public education exists and it is our duty to find it and make it compelling to others. While I don’t know the full path forward, I do know that there are many people smarter than me out there grinding through all the noise, continuing to inquire and learn, and depending on all of us to sustain the needed effort.

For many years my default has been toward optimism and I’m grateful for the reminder of how buoyant we can become when offered hope.

Resources for Finding Community Pt 2

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A couple weeks ago, I shared Resources for Finding Community Pt 1 with the hope that you could begin to find the connectors within your organization or team. Learning who the people are that have influence is the first step.

The next step is to begin to identify the characteristics of your community. Beginning with the premise of “when we are at our best….”, try using the questions below. These are a starting point for conversations that involve the senses. When I’ve used these in the past, I have found that small groups (mixed departments and roles on the campus/department/team) work best.

A community is always in transition – people come and go, priorities shift, and supplies can become scarce. Yet if members have reflected on who connects the pieces, what expectations they can have for their behavior, and how they can memorialize all they value, then the community has the best chance of surviving any disruption.

Try these out at your next opportunity and let me know what you learn.

What Are You Becoming?

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The Boston Marathon was the other day, and I had two friends running it. They were excited to be back, especially for this 10th anniversary. And as I settled in to watch the TV coverage, and track them on the app, I kept hearing the announcers talk about individual runners. And they would refer to them by their best times. “That’s a 2:03 guy” & “She’s a 2:25 runner”. They were identified based on a static moment in their running history. As if that’s all there is to them. Hmm.

Nearly three months ago, I retired from public education. And my first day in this new adventure, I did what I thought most retired people do – I went to the mall and walked around. It’s amazing how much quieter it is on a Wednesday. I’m not sure what I expected to find that late morning, perhaps a sense of new purpose….or merely the best place to get frozen yogurt or a fresh cookie. Discovering the usual suspects slumped in chairs and across benches, I wondered if this was my new #squad. I’m far too spry for all this, right? And as I traversed the food court and circled back behind the carousel, a billboard sign caught my eye.

Eliud Kipchogee is the greatest marathoner of all time, and he often shares the notion that no human is limited. From that, I believe he is affirming that we are all on a journey forward; on a path toward more. When we slow down and consider that we are each in the dynamic state of becoming – that we are existing in the place between what has been and what will ultimately be – then maybe we can find the grace & patience that we all deserve. Whether a student in your class, a client for your firm, or a friend that may challenge the relationship, we are all still under development.

And thus it begs the question – What are you becoming?

Say Hello with Your New Summer Collaboration Tool

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Each spring, campus leaders live in two worlds.  They are dually focused on all the annual testing amid the quickly approaching end of the semester and also building out the plans for the coming school year.  It’s terribly hectic while amazingly exciting.  And as schools head toward summer, I want to share a tool that I believe can help your team manage the next few months while avoiding the loss of momentum.

The most common questions from non-educators as June approaches are either (a) Do you have to work in the summer and/or (b) What do you do in the summer, just hang out? My polite reply is that summer is the off-season and that, similar to professional athletes, summer is spent both recovering from and preparing for the upcoming school year. Hiring of course is critical, yet planning is also paramount. Toss in the well-earned need for team members to simply vacation, and you can begin to see what can happen.  Finding time to gather and plan is tough. Yet I think there is a tool for you to consider.

Voxer has been described as a sort of walkie-talkie for teams of almost any size. While that is fair, I think it holds even more power in the hands of a user. Unlike most walkie-talkie experiences, the users aren’t tied to be next to each other or close to a receiver/repeater. You can be anywhere with access to data.

Now I understand that you may be thinking that it’s unnecessary since your people on campus are – well – they’re down the hall.  You can already text them, and, you know where to find them, right?

Group Planning

However, I recommend trying to use Voxer this summer so that, as you begin to scatter, you can still actively plan together. Yes, shared docs on a Google Drive can be products of this work, yet I think some of the best learning and ideas come from hearing each other’s voices and having time to process. You can add pictures, videos, comments, and more within the Voxer group. So as one person is on the beach, another cycling across Vancouver, and another hanging in their office, you can all stay connected.  Below is an image I found that offers some basic Voxer101 information.

Voxer 101

Full transparency, I have tried this before with mixed results.  The people that jumped in and tried to leverage the tool found some success.  With others, it was a mixed bag.  And that’s alright.  I know that if I didn’t make use of this then we would have hoped we were individually working on plans, and we would have spent time reading texts or emails or even sharing Google Docs.  All of that is in isolation, right?  My point is that there was no synthesis, no energy, and no excitement as an idea began to crystallize. How would we genuinely know we were sharing the best ideas and making them better? It would be a static experience right as we were seeking something dynamic.

I hope you’ll consider giving it a go.  The added touch of voice matters.

What kind of tools are you using to ensure your off-season is highly productive?  What other resources have you tried for collaboration?

Resources for Finding Community Pt 1

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Whether you are new to campus or looking for new insights from a familiar place, there are various means to further your learning. And my intent with this post is to focus on a few just-in-time strategies you can use tomorrow to find community.

Malcolm Gladwell discusses the idea of connectors in his book, The Tipping Point. The quick of it is that for any idea to gain traction and hit that “tipping point” then it often comes after the leader learns who the connectors are within his organization. And in order for you to have a better chance for success, it’s critical for you to assess who they are starting today. It’s important to remember the notion that your connectors/leaders aren’t necessarily in positions of power; rather they have influence.

I like these questions for a few reasons. As I’ve noted in white on the image above, they begin to inform you where the connectors are in your organization. I also think it’s equally revealing who is not connected. If they don’t have answers for each question, or they simply seem to list themselves, then that is important for you to know as well.

The last tip that I’ve learned when using these is that, since these are personal questions, it is better to send them to people in a Google Form and allow them a couple days to respond. Then you have all the information together.

These questions are flexible and can be adapted in many ways. It’s also reasonable to expect the replies to evolve over the semester or school year. I hope you’ll try them out at your next opportunity and let me know how they work. And please also share any resources you may have curated in your continued attempt to find community.

“This Might Not Work…”

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I was listening to a podcast with Seth Godin as the guest and the discussion covered many topics, eventually landing around the ideas of “saying no” and “learning how to fail.” Seth goes on to share that as a teenager he started to employ the phrase “This Might Not Work” as he was introducing a new idea or strategy for action. And what emerged for me was inspiring.

In this time of accountability and school ratings (accompanied by the lack of patience), I think we can agree that mistakes have too often been stigmatized. Consequently, we shy away from trying something new or taking that bold step forward.

I learned that the power of the phrase – This Might Not Work – lies in how it sets expectations. Consider the two approaches below.

The former sets the responsibility at the feet of the person that originated the idea with the operational assumption that it will work. The latter makes clear that this may very well fail, and that we only move forward if the team wants to do it. One places the pressure, and possible joy, on a single person while the other permits the joy to be shared regardless of whether it works. Thus the fear of failure is minimized (if not removed). This is important if we want to be a part of creating anything original.

Think about it – we’ve all hatched an idea or shared in the development of a plan that we “never thought would actually work.” Or maybe the response was something along the lines of, “this might be just crazy enough to work.” Those memories usually include smiles and a nostalgic look back on the entire process. That’s the joy I am referencing.

I know that I’m going to try this out in my next planning meeting and I hope you’ll do the same. Let me know how it goes.

Reminder Outside Rockefeller Center

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Service is black & white….hospitality is color. Getting the right dish to the right person (delivering the curriculum) is providing the service. When a connection is made, when a person feels heard and seen, then you are sharing hospitality. Add color and life and movement to the interaction & that’s what will be remembered.

In this episode of the A Bit of Optimism Podcast with Simon Sinek, his guest, Will Guidara, shares the story of a group of foodies that visited his 5 STAR restaurant in NYC. They gushed over all the wonderful meals they had enjoyed at the best restaurants in the city (and in the world). One of them then remarked that the only thing they had not had in NYC was a “dirty water” hot dog. Specifically, for anyone that has not enjoyed this delicacy, a “dirty water” hot dog is bought from a vendor on a street corner in Manhattan. So Will overheard this comment, rushed out to the corner vendor, and purchased a hot dog. He then had it served in an elegant fashion, and the table of foodies was amazed. Their experience escalated to unforgettable and they now had a story to tell friends for years.

The big takeaway for me from the episode was that when unreasonable hospitality is experienced, either personally or as a witness, the release of oxytocin and other “feel good” chemicals is the same for both the recipient AND those that witness it. In essence, it is the brain teaching us that being kind to others, whether hearing a story of kindness or witnessing generosity, makes us feel better. I mean, think about the TikTok videos or reels that touch your heart – and we are merely a witness to them. Small moments can inspire big notions to perform something similar for another.

It makes no difference whether we are in the restaurant business or the education profession, we always have the chance to add color to someone’s life. Often we merely need to slow down, listen, and then leap. And while our attempt/success rate may not be as high as we wish, there is never a shortage of opportunity. Strive to be deliberate. Moments matter.

5 Coaching Questions

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I have to admit that, for a short time each day, I’ll watch TikTok. In addition to some incredibly creative videos, there is quite a bit that can be learned. Of late, I have stumbled on to @Askvinh – a resource that either affirms practices that I’ve tried or inspires new strategies to use. If you aren’t familiar with him, then I would encourage you to check him out. Some good stuff there.

An important element for any leader to learn is how to coach someone that has a dilemma. Often we default toward consulting, wherein we give them specific advice to move forward or solve a situation. And sometimes that’s what is needed and is completely appropriate. The more challenging piece for both members can be a coaching scenario. This is where the leader helps someone reach their own conclusion. It is harder, takes more time, and can lead to frustration. I think these five questions from an @askvinh TikTok can help & I’m eager to share them.

  1. What’s on your mind? This opens the door for anything and avoids the trap of embarking on the conversation from a specific mindsight. So instead of asking, “What’s wrong?”, which can set a tone of discontent, you are expressing to this partner that you have an open mind and are available for whatever might emerge.
  2. What else? This allows the speaker to share everything they want with your permission. They can empty the tank.
  3. What’s the challenge? This focuses them on the obstacle or hurdle that seems to be in the way. You are giving them the opportunity to define this which takes it from a “soft or gooey” state to something more specific, more objective.
  4. What do you want? This forces them back toward a solution. Essentially, you are pointing them forward and it remains personal. This is still about them.
  5. What can I do to help? This is where you learn whether you need to offer a specific set of next steps or if they feel confident to move forward. Either way, you have helped.

It’s not uncommon for people to elevate to leadership positions based on individual accomplishments. Sometimes the resulting personal struggle revolves around the development of management muscles. And at the same time, we are mentored to strengthen our leadership potential by becoming active listeners. I totally agree with a commitment to that skill.

Through my exploration of leadership, I have come to the conclusion that we can more explicitly develop leadership in others through the questions we ask. I believe those five questions are effective, and I encourage you to try them in your next conversation. Let me know how it works.

Saying Hello (Again) Isn’t So Hard

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As you leave your office and head down the main hallway, a laundry list of thoughts crosses your mind.  The parent conference you just left, the teacher you need to see now, the district deadline that is quickly approaching, and the big basketball game tonight versus your rival.  All of this consumes your mind and then you see a young man walking down the same hallway toward you.  He looks to be on his way somewhere, he has a pass in his hand, and he is looking down.  You have a decision to make – one that I think is so crucial for any adult on campus.  Empowered to shape the culture and climate of your school at every moment, what decision will you make right now that reinforces what you believe is important?    

Just over twenty years ago, I was finishing my first semester in grad school on my way to Principal certification.  Sitting in a training with my cohort, I was introduced to the idea of 40 Developmental Assets for Adolescents.  The Search Institute had sent team members to speak with us about these different assets and how they can influence the possible outcomes for young people in middle school or high school.  And since those were the only levels I had taught, and thus likely to be the levels at which I served as a campus leader, I was definitely interested.  As the speaker took us through research and findings, I remember hoping that he would offer some examples.  He finally did and I can say that one example, in particular, has remained a hallmark of what I believe should happen every single day.

Now retired, I can recall making my way around campus each morning, afternoon, and evening, and I would see students in the hallway.  Maybe they were returning from their locker, visiting their counselor, completing an errand, or merely running late.  And what I realized was that often adults walk toward them, heads down, and pass them without saying a word.  I mean, I understand, I guess, as we are busy.  We have things to do.  However, I am of the belief that when we choose (and it is a decision we make) to NOT speak to that young person, then we are missing a chance to acknowledge that they exist and that they matter.  Sadly, for some, these same young people get that feedback (or lack thereof) every day at home, on the bus, in the car, and throughout the school.  And when I chose not to greet them then I was just as guilty of not helping build assets within them.

So I changed my practices.  I committed to making eye contact with each of them and saying “Good morning”, “How’s it going?”, or “Good afternoon.”  It’s not an extensive conversation yet it is acknowledgment.  To be honest, most merely smile and echo back the sentiment.  Some don’t reply at all and I learned to roll with that.  However I am of the firm belief that it matters, and the shy smiles that were offered in return were what made me certain.  Thus it became a staple for me for nearly two decades as a campus leader.

So when you are cruising down the hallway tomorrow, with lots on your mind, don’t miss the opportunity to remind a young person that they are significant, that they are worth your time, and that you share this world with them. Perhaps you’ll become as well known as this young boy from England during the lockdown in 2020.

@thesun

Friendly toddler says hello to everyone he meets (🎥 : PA) #toddler #friendly #hello #greet #toddlersoftiktok #cute #friends

♬ Summer Time (Cute) – モイモイ

Thirty Seconds That Woke Me Up

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I saw this commercial the other day and it stuck with me. Thirty seconds long and yet I had to share it with others. It seemed that, in that moment, Western Governors University had summarized what a personalized education plan could/should look like. Check it out here: The University of You

Years ago I attended a PLC institute and got to hear Rick DuFour talk about public schools and this new model for how educators would come together to make student learning more powerful. Specifically, I remember him saying that what needed to be learned was static (constant) and that the amount of time needed to demonstrate the learning is what was dynamic (the variable). The idea of removing the mandate that a kiddo had to demonstrate mastery of the content taught in this classroom, at this school, in this town, by this date, resonated and made complete sense. That was nearly 20 years ago and I don’t think we’ve made nearly enough progress.

Even as we come out of the March 2020 – August 2021 virtual vs Face-to-Face school experience, far too many public schools are, in my opinion, stuck. Foregoing the opportunity to do something different, something unknown, something better for kids, we slid back into what we already knew. “Now isn’t the time to try something else because we have lost so much” is the refrain I kept hearing.

I’m not saying we blew it as we can always get better. Heck, it may have been the right decision. Yet I do believe that the next leap in public education is figuring out how to really personalize learning for a kid. And honestly, today, at this moment, it feels like too much to tackle. Sure, I’ve got early ideas of what some of the key elements might include; and certainly thoughts on what should NOT be part of it (required seat time, one-shot-assessment, etc). But how to make it all “fit”? I don’t know. Yet we’ve got to do something.

I have spent the last 12 years leading a large comprehensive high school, and I think that’s the level that is most in need of growth. I have to believe that we can gather enough intellectual and political will to change some pieces so as to improve the overall experience. I mean, we sorta have to, right? Can we at least agree that we are in a moment of urgency? Now it’s going to take lots of people smarter & wiser than me to rally together on this, at the most local level, and I’m ready to join that conversation. We’ve got to take action so that they can begin to view their 8:30-4:00, five-day-a-week, “job” as something with potential rather than another thing to endure. I know that my students are watching and they’re growing tired of waiting.

Now I know almost nothing about WGU yet they seem to have a clear vision of what & for whom they exist. And their plan signals a boldness that isn’t exclusive to them. Maybe it’ll work. Most likely they’ll learn and have to adapt and adjust. But you know what, they’re trying. And I know that, personally, for me right now, I’ve got to commit to furthering my own learning in this area. I can be better. We have to be better.